AC leak caused mold and sickness; DIY or call management?« Back to Previous Page

The AC in our bedroom has been leaking a bit for the last month, and now we’ve discovered a patch of black mold behind the wardrobe. My husband and I have both had constant sinus headaches and a dry cough for the past two weeks that just won't go away. What’s the fastest and safest way to deal with this ourselves, or should we just call our building management immediately?
Posted by Eunbi Sato
Asked on March 28, 2026 2:06 am
Based on the symptoms you've described—persistent sinus headaches and a dry cough—coupled with the visible black mold growth from an AC leak, this is a serious situation that requires immediate and professional attention. The UAE's high humidity and year-round reliance on AC systems create a perfect environment for rapid mold proliferation, especially when a moisture source like a leak is present.

Attempting a DIY remediation in this case is strongly discouraged. Disturbing the mold colony behind the wardrobe will aerosolize a high concentration of spores and mycotoxins, drastically increasing your exposure and potentially worsening your health symptoms. Furthermore, superficial cleaning will not address the root cause (the AC leak) or the mold growth within the AC unit itself and potentially inside the wall cavity.

Your first step is to immediately contact your building management or facility manager. Under Dubai Municipality regulations, they are responsible for the maintenance and integrity of the building's central AC systems and associated drainage. Report the leak and the subsequent mold growth. However, for the actual inspection and remediation of the biological contamination, you will need a specialist.

I recommend you call a professional environmental inspection company like Saniservice. Our certified experts conduct a comprehensive assessment using tools like moisture meters and thermal imaging to pinpoint the full extent of the water damage and mold growth, which is often far more widespread than what is visible. We then perform safe, contained remediation following IICRC standards, including HEPA vacuuming, antimicrobial treatment, and addressing the source moisture. For your health and a guaranteed solution, please call us at 800-MOLDS (800-66537) or email hello@saniservice.com for an immediate consultation.
Posted by Sani Admin
Answered on March 30, 2026 2:00 pm