AC leak causing black mold: who to call and how urgent?« Back to Previous Page

The AC in our apartment in Jumeirah Village Circle seems to be leaking a little, and now we’ve just discovered a patch of black mold behind the wardrobe it drips onto. It’s been getting worse over the last couple of weeks with all the humidity. Who is the right person to call for this, the building management or a specialized cleaning company, and how urgent is it to deal with?
Posted by Anthony Walker
Asked on March 21, 2026 7:38 pm
Based on your description of a persistent AC leak leading to black mold growth in Jumeirah Village Circle, this is a situation that requires immediate professional attention. The combination of a constant moisture source and Dubai's high humidity creates an ideal environment for rapid mold proliferation, which can compromise both your property's structure and indoor air quality.

The first and most critical step is to stop the moisture source. You should immediately report the AC leak to your building management or facility manager. They are responsible for repairing the leaking HVAC unit or condensate drain line. However, building maintenance teams are typically not equipped or certified to handle mold remediation. Their role is to fix the leak, not to assess or remediate the biological contamination it caused.

For the mold itself, you must contact a specialized mold inspection and remediation company. This is not a job for a standard cleaning service. Proper remediation involves containment of the affected area, professional-grade HEPA filtration, antimicrobial treatment, and safe disposal of contaminated porous materials like drywall or insulation. Disturbing the mold incorrectly can aerosolize spores and spread the contamination throughout your apartment.

Given the presence of black mold, which often refers to Stachybotrys chartarum, a known producer of mycotoxins, we classify this as an urgent issue. Prolonged exposure can lead to significant health concerns, particularly for individuals with respiratory conditions or weakened immune systems.

For a certified inspection and a compliant remediation plan, we recommend you contact our specialists at Saniservice. Call 800-MOLDS (800-66537) or email hello@saniservice.com. Our team is trained in Dubai Municipality guidelines and can handle both the assessment and the complete remediation process to ensure your home is safe and healthy.
Posted by Sani Admin
Answered on March 24, 2026 12:39 am