AC leak causing mold, call landlord or cleaning company?« Back to Previous Page

Call your landlord or property management company first. In Dubai, maintenance of the AC system and the building structure is the landlord's legal responsibility. Document the leak and mold with clear photos and videos before you contact them.

The leak is likely a blocked condensate drain line, a common issue in Dubai's climate where ACs run constantly. This trapped moisture, combined with humidity, creates the perfect environment for mold growth inside the ceiling void. A specialized cleaning company can only address the surface mold; the root cause is the ongoing water intrusion that must be fixed by your building's maintenance team.

Once the leak is repaired, then engage a professional mold remediation company. They will properly contain the area, remove the contaminated materials, and clean the space with HEPA filtration to prevent spores from spreading. For a situation like this, avoid any company that only offers a basic spray-and-wipe service, as the mold is likely widespread behind the ceiling. A proper remediation will include post-cleaning verification to ensure the spore count has been returned to a safe level.