AC mold causing illness: who to call first, cleaner or technician?« Back to Previous Page

The AC in our bedroom in Jumeirah Park has been leaking a little for a couple of months, and now we’ve found patches of black and green mold on the wall behind the headboard. My husband has had a constant stuffy nose and a cough that won’t go away for weeks. Is this mold definitely the cause of his symptoms, and who do we call first to fix this properly—a mold cleaning company or an AC technician?
Posted by Jessica Davis
Asked on March 25, 2026 1:23 am
Based on the symptoms and the description of the leak, it is highly probable that the mold growth is the cause of your husband's persistent respiratory issues. The constant moisture from the AC leak, combined with the high humidity levels endemic to Dubai, creates an ideal breeding ground for mold. The species commonly found in such environments, like Aspergillus and Penicillium, are known to cause exactly these types of allergic reactions and respiratory distress.

In this scenario, you must address both the symptom (the mold) and the source (the faulty AC) concurrently. Calling only a mold cleaner first is a temporary fix, as the moisture source will cause it to return. Calling only an AC technician will stop the leak but leave a significant health hazard untreated.

The correct protocol is to first engage a certified mold inspection and remediation company. A professional team, like ours at Saniservice, will conduct a thorough assessment to determine the extent of the contamination, often hidden within wall cavities. We use tools like moisture meters and thermal imaging cameras to map the damage. Crucially, we will contain the area to prevent spores from spreading throughout your home during remediation.

Once the mold is professionally contained and remediated, the AC technician can then safely repair the unit without risk of cross-contamination. For a comprehensive and permanent solution, we strongly recommend you contact us for a professional inspection. Our experts are trained in Dubai's specific climate challenges and regulatory standards.

Call 800-MOLDS (800-66537) or email hello@saniservice.com to schedule an assessment and protect your family's health.
Posted by Sani Admin
Answered on March 27, 2026 5:16 am