AC mold in bedroom: call landlord or mold company?« Back to Previous Page

Based on the symptoms you've described—stuffy noses and visible black mold from an AC leak—this is a situation that requires immediate professional intervention. In Dubai's high-humidity climate, AC condensate leaks are a primary cause of indoor mold growth, and the presence of black-colored mold, especially with health symptoms in a toddler, elevates the risk.

Your first step should be to immediately notify your building management or landlord in writing. Under Dubai regulations (as per the Dubai Tenancy Law and the general duty of care), they are responsible for maintaining the property's structure and fixed systems, including the central AC unit and its drainage. This notification is crucial for documentation and to initiate their responsibility for repairing the leak at its source.

However, do not wait for them to address the contamination. The mold remediation itself is a specialized process that falls outside a typical maintenance team's scope. Building management will likely repair the leak but not the resulting biological damage. Attempting to clean it yourself can aerosolize spores, spreading the contamination throughout your bedroom and HVAC system.

You need a certified mold inspection and remediation company. A professional team, like ours at Saniservice, will conduct a thorough assessment to determine the extent of the spread (which is often far greater than what is visible), contain the area with negative air pressure to prevent cross-contamination, safely remove the affected materials (carpet, underlay), and perform a comprehensive hygienization process using EPA-approved biocides. We also provide post-remediation verification testing to ensure the space is safe for your family.

For a situation involving health effects and a hidden leak, I strongly recommend contacting a professional directly. You can reach our certified specialists at Saniservice for an immediate consultation at 800-MOLDS (800-66537) or hello@saniservice.com. We can also liaise with your building management on your behalf to ensure the source leak is repaired correctly.