Black mold behind wardrobe: who to call first?« Back to Previous Page

Based on your description, this is a serious situation that requires immediate professional intervention. The presence of visible black mold, a damp wall, and associated health symptoms in your children strongly indicates an active moisture problem that has likely been developing for some time.

Given the circumstances, you should contact your building management first. In Dubai, building management (or the owner, if you are in a villa) is legally responsible for addressing structural issues that lead to moisture intrusion, such as leaking pipes, faulty external waterproofing, or cracks in the building envelope. They need to be notified to investigate and repair the source of the dampness. However, the actual mold remediation is your responsibility as the tenant for the contents and surfaces within your unit.

Do not attempt to remove this yourself. Disturbing the mold without proper containment can aerosolize the spores, significantly increasing the airborne concentration and potentially worsening your family's respiratory issues. This is a common and dangerous mistake.

The high humidity and constant use of air conditioning in Dubai creates a perfect environment for mold growth inside walls, especially behind large furniture that restricts airflow and creates cold spots where condensation forms. A professional company like Saniservice is equipped to not only safely remove the contaminated materials but also to use specialized equipment like thermal imaging cameras to identify the exact moisture source and moisture meters to ensure the wall is completely dry before reconstruction. We follow strict protocols for containment and air filtration to protect your home.

For a proper inspection and a permanent solution to safeguard your family's health, I strongly recommend you call our experts immediately at 800-MOLDS (800-66537) or email hello@saniservice.com.