Black mold found under bedroom carpet, who to call first?« Back to Previous Page

The situation you've described is a serious indoor environmental health hazard that requires immediate and professional attention. The black mold growth, likely Stachybotrys chartarum or a similar toxigenic species, is a direct result of the AC condensation leak creating chronic moisture on the concrete subfloor—a common issue in Dubai's climate where high humidity and year-round AC use create perfect conditions for mold proliferation. Your symptoms—stuffy nose and headaches—are classic indicators of mold exposure.

Under UAE tenancy law, specifically Law No. (26) of 2007, your landlord is legally responsible for maintaining the property's structural integrity and ensuring it is habitable, which includes addressing issues like AC leaks and the resultant mold damage. Your first call should be to your landlord or property management company to formally notify them of the issue. They are obligated to arrange and pay for the remediation.

However, do not allow them to send a general handyman or cleaning company. This is not a simple cleaning job; improper disturbance will aerosolize mycotoxins, drastically increasing your exposure and contaminating the entire room. The remediation must be handled by a certified mold remediation specialist.

The fastest and safest way to resolve this is to engage a professional environmental company like Saniservice. We would first conduct a comprehensive inspection, including moisture mapping and air quality testing, to determine the full extent of contamination. The remediation process involves strict containment, HEPA filtration, professional removal of contaminated materials, and antimicrobial treatment of the subfloor to prevent regrowth.

For immediate advice and to schedule a professional inspection, I strongly recommend you call Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com. We can also provide a formal report for your landlord to expedite the process and ensure it is handled correctly. Do not sleep in that room until the issue is resolved.