Found mold under carpet from AC leak. Who to call first?« Back to Previous Page

The situation you've described is a serious indoor environmental issue, common in Dubai due to our high humidity and year-round reliance on AC systems. The black and green fuzzy growth is indicative of a significant microbial colony, likely including species like Cladosporium, Aspergillus, or even Stachybotrys (black mold), which have been thriving in the damp, dark conditions created by the chronic condensate leak.

In the UAE, the responsibility for maintaining the property's structural integrity and habitability falls on the landlord, as per the rental law. You must notify your landlord in writing immediately. However, do not allow them to simply send a general handyman or cleaning crew. Standard cleaning methods will not address the root cause or the potential for hidden microbial growth within the wall cavity, underfloor padding, and possibly the AC ductwork itself. Disturbing it improperly will aerosolize spores, contaminating your entire living space and posing health risks.

Your first call should be to a professional mold inspection and remediation company like Saniservice. We are certified to conduct a comprehensive assessment, including moisture mapping and air quality testing, to determine the full extent of contamination. This objective, third-party report is crucial to present to your landlord, detailing the necessary scope of remediation work to bring the property back to a safe standard.

Do not attempt to handle this yourself. For a proper assessment and remediation plan, I strongly advise you to contact our specialists. Call us at 800-MOLDS (800-66537) or email hello@saniservice.com to schedule an inspection. We will provide the documentation needed to ensure your landlord addresses this correctly and completely.