How to get landlord to clean moldy AC ducts?« Back to Previous Page

The damp, earthy smell and visible speckles are classic signs of mold growth inside the AC unit, a common issue in Dubai due to high humidity and constant condensation. Your first step is to formally notify your landlord in writing, as UAE tenancy law obligates them to maintain the property in a habitable condition. Clearly describe the symptoms and include photos of the vent speckles.

Mention that the issue is likely within the internal evaporator coil or drip pan, not just the visible duct, and requires a specialized deep clean. Standard AC servicing won't resolve it. For credibility, you can reference that the Dubai Municipality has guidelines on indoor air quality, and mold contamination falls under this.

If they are unresponsive, you can propose a professional indoor environmental assessment. A certified inspector can provide a lab report identifying the mold species and contamination level, which is a powerful document. With a professional report in hand, the request shifts from a tenant's complaint to a verified health and maintenance issue, which landlords in the UAE typically must address to avoid violating tenancy agreements. For a case in JVC, the high humidity makes this a persistent issue, so also ask them to ensure the unit's drain line is clear and that there is no water leakage contributing to the problem.