How to get landlord to fix AC and black mold?« Back to Previous Page

Based on your description, this is a serious indoor air quality issue that requires immediate attention. The symptoms you're experiencing—stuffy nose and headaches—are classic indicators of poor air quality, potentially from mold spores circulated by the AC unit. The black speckles behind the wardrobe are a major red flag, indicating a moisture problem that the AC system is likely spreading throughout your apartment.

In Dubai, your landlord has a legal obligation under the Dubai Rental Law to provide a habitable premises, which includes maintaining the property's structural integrity and ensuring all installed appliances, like AC units, are in good working order. A malfunctioning AC causing moisture intrusion and mold growth is a clear breach of this.

Do not attempt to clean the mold yourself, as improper disturbance can aerosolize spores and worsen the contamination. The most critical step is to obtain professional, third-party verification. You need a certified mold inspection that includes air quality sampling and surface testing. This provides an official, scientific report documenting the type and concentration of mold present, which is irrefutable evidence to present to your landlord.

Formally notify your landlord in writing (email is best for a paper trail), outlining the problem, your health symptoms, and your intention to get a professional inspection. Mention that the issue pertains to the AC system, a landlord-provided appliance. Once you have the inspection report, share it with them and demand a proper remediation, not just a superficial cleaning, by a licensed company like ours.

For immediate assistance with inspection and testing to build your case, call us at 800-MOLDS or email hello@saniservice.com. A proper report is your strongest tool to get this fixed correctly.