How to get landlord to fix AC mold in Mirdif?« Back to Previous Page

Document the issue immediately with clear photos and videos showing the AC unit leaking and the resulting mold under the carpet. This is critical evidence. In Dubai, landlords are generally responsible for maintaining the structural integrity of the property and its major systems, including air conditioning.

Contact your landlord or property management company in writing (email is best) to formally notify them of the AC leak and the concealed mold growth. Clearly state that the persistent moisture from the malfunctioning AC unit is the direct cause. Mentioning that this is a health concern due to potential airborne spores can add urgency.

The humid Dubai climate means AC systems work year-round, and condensation leaks are a common source of hidden mold. A professional inspection and mold test from a company with a certified microbiologist can definitively link the mold to the AC leak, providing a scientific report for your landlord. This objective evidence is very difficult to dispute.

If the landlord is unresponsive, you can reference your right to a habitable property and escalate the matter to the Dubai Land Department (DLD) or the Rental Dispute Center (RDC). They typically side with tenants when the issue is a maintenance failure that affects livability. Do not attempt to remediate it yourself, as improper cleaning can disturb spores and make the problem worse. A professional remediation company can contain the area, safely remove the affected materials, and treat the subfloor, providing a certificate of remediation for your records.