How to get landlord to properly clean moldy AC?« Back to Previous Page

The black, fuzzy growth and damp smell indicate active mold in the AC system, a common issue in older Bur Dubai buildings due to high humidity and condensation. Your children's persistent cough is a legitimate health concern, as this exposure can cause respiratory irritation.

First, document everything. Take clear, dated photos and videos of the mold inside the duct and the vent cover. Note the persistent smell and your children's symptoms. In Dubai, a tenant's request for repair is strengthened by evidence.

Formally notify your landlord in writing (email is best), attaching your evidence and explicitly stating that the AC system requires a full professional duct cleaning and mold remediation, not just a superficial wipe-down. Reference the Dubai Rental Law, which obligates landlords to maintain the property in a habitable condition, which includes functioning and healthy AC systems. Mention that the issue is affecting your family's health.

If they resist or propose an inadequate solution, you can suggest they obtain a professional indoor air quality assessment from a company with a microbiology lab. The resulting report will specify the exact remediation required. For health cases like this, the Dubai Municipality's Public Health & Safety Department can also be contacted; they may send an inspector to assess the situation, which often prompts landlord action.

The goal is a system-wide cleaning by professionals using HEPA vacuums and antimicrobial treatments, as surface cleaning won't address the root problem.