The only safe and effective protocol for this scenario is a full-scale remediation process conducted by a certified company like Saniservice, in strict compliance with Dubai Municipality and UAE health regulations. The correct procedure involves: 1) Isolating the contaminated area with physical barriers and negative air pressure (using HEPA-filtered air scrubbers) to prevent cross-contamination to other parts of your apartment. 2) The trained technicians will then safely remove the contaminated materials (drywall, insulation). 3) All remaining surfaces will be HEPA-vacuumed and treated with EPA-approved, non-toxic antimicrobial agents to kill residual mold roots. 4) The critical final step is identifying and repairing the root cause—the AC leak—to prevent immediate recurrence.

Given your children’s symptoms, this is a high-priority case. I strongly recommend you cease using that AC unit immediately and contact a professional team for an inspection and urgent remediation. For immediate assistance, please call Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com. They are equipped to handle this safely and can provide a detailed assessment and remediation plan to restore your indoor air quality.