Is my landlord responsible for a moldy closet smell?« Back to Previous Page

Based on the symptoms you've described—a cold wall with discoloration and a persistent musty odor coinciding with high humidity—this is a strong indicator of a condensation and mold issue, which is very common in UAE apartments. The cold surface suggests a thermal bridge, likely due to insufficient insulation within that exterior wall, causing moisture in the warm, humid air to condense.

Under UAE rental law, specifically Law No. (26) of 2007, the landlord is fundamentally responsible for maintaining the property's structural integrity and ensuring it is habitable. This includes addressing issues with the building envelope, such as faulty insulation or leaks from common areas, which are the root cause of your problem. The dampness and resulting mold growth directly impact the habitability of the unit.

While a dehumidifier can manage ambient humidity, it is a temporary solution that will not resolve the underlying structural condensation issue. The discoloration you see is likely active microbial growth, which requires professional assessment and remediation to ensure it is handled safely and effectively.

Your first step should be to formally notify your landlord or property management company in writing, detailing the issue and requesting a professional inspection to identify the source. If they are unresponsive, you can escalate the matter to the Rental Dispute Settlement Centre in Dubai.

For a definitive diagnosis and remediation plan, I strongly recommend a professional indoor environmental quality inspection. Our team can identify the exact moisture source, assess the mold contamination, and provide a certified report that you can present to your landlord, outlining the necessary corrective actions.

For immediate assistance, you can call our experts at 800-MOLDS or email hello@saniservice.com.