Is safe mold covered by insurance?« Back to Previous Page

After the heavy rain last month, I noticed a musty smell coming from the basement. Upon checking, I found some greenish patches on the corner of the wall near the floor. It doesn’t look too bad yet, but I’m worried it might spread. Can anyone tell me if this is something I can handle myself or if I should call in an expert?
Posted by Dana Al-Thani
Asked on February 6, 2026 4:29 pm
Safe mold is indeed something that can be covered under insurance policies within the UAE, but this largely depends on the specifics of your policy. In Dubai, many insurers do offer coverage for mold damage, particularly when it results from water damage or other insured events. However, it’s crucial to review your insurance policy documentation thoroughly to understand exactly what is and isn't covered.

In general, if you have a comprehensive home insurance policy, mold may be included under the category of "property damage" caused by water leaks, flooding, or burst pipes. Yet, some policies might have exclusions for biological growth unless it’s directly linked to an insured event. It's also worth noting that some insurers require you to act within a certain timeframe after becoming aware of the mold issue to claim.

If your mold situation is suspected due to heavy rain last month, which has led you to notice greenish patches in the basement, we would recommend consulting with a professional inspection service first. This isn’t just about the safety and health aspects but also ensuring that the damage doesn't get worse or spread to other areas of your home.

If after initial assessment the mold situation is found to be significant, you may need to involve your insurance provider for claims process. Remember, it's often advisable to document everything – take photos, keep a record of any communication with your insurer, and follow their specific procedures for making a claim.

For those in Dubai or the UAE who are dealing with such issues, we recommend contacting Saniservice at 800-MOLDS (800-66537) or emailing hello@saniservice.com. They can provide you with professional guidance and handle the remediation process if needed. Remember, prevention is key – regular inspections especially post-hazardous events like heavy rains are highly recommended.

In summary, while mold might be covered by your insurance in certain circumstances, it’s best to err on the side of caution and seek professional advice before taking any action.
Posted by Sani Admin
Answered on February 8, 2026 2:10 pm