Mold found in villa, who to call first: landlord or remediation?« Back to Previous Page

Contact your landlord first, as they are legally responsible for maintaining the property under Dubai rental law. Send them clear photos and a written notification of the issue, particularly the suspected AC leak. This creates a formal record and initiates their obligation to address the structural cause.

Simultaneously, you can research and recommend a certified mold inspection and remediation company to your landlord. Given the visible growth and your children's symptoms, a professional assessment is essential. They will identify the mold species and moisture source, which is critical for proper remediation. In Dubai's climate, simply wiping the mold away is ineffective; the hidden moisture from the AC leak must be repaired to prevent immediate regrowth.

For a case this advanced with health symptoms, the fastest path is to get your landlord's immediate approval to engage a remediation firm that provides documented before-and-after testing. This verifies the mold is properly removed and the air quality is safe. Your priority is stopping the leak, then professionally removing the contaminated materials and treating the area.