Mold from AC leak: who to call first in Dubai?« Back to Previous Page

Based on the situation you've described in your Deira apartment, this is a serious concern that requires immediate and professional attention. The black and green fuzzy growth is a significant indicator of active mold colonization, likely fueled by the constant moisture from the AC leak and exacerbated by Dubai's high humidity. Your symptoms, including stuffy noses, are a common reaction to mold spores and are particularly concerning for a toddler with a developing respiratory system.

In Dubai, you should always call a certified mold inspection and remediation professional first, before a general cleaning company. General cleaners are not equipped to handle biocontaminants safely, often spreading spores and failing to address the root moisture issue. A professional environmental company, like Saniservice, will conduct a thorough inspection using moisture meters and thermal imaging to map the full extent of the water damage and mold growth, which is often hidden inside walls and ceilings. They will provide a detailed protocol for safe containment, removal, and, crucially, identify the source of the AC leak.

While you should also inform your building management about the AC leak (as it is likely a chiller pipe or drain pan issue within their responsibility), the mold remediation itself is a specialized process governed by strict hygiene and safety standards. The remediation must include containment, HEPA filtration, antimicrobial treatment, and post-remediation verification to ensure the environment is safe.

For a situation involving a child and visible growth from a persistent leak, professional intervention is non-negotiable. I strongly recommend you contact a specialist immediately for an assessment. You can reach our team at Saniservice by calling 800-MOLDS (800-66537) or emailing hello@saniservice.com to schedule a comprehensive inspection.