Mold under carpet from AC leak: emergency fix?« Back to Previous Page

The AC in our apartment in Jumeirah has been leaking a bit for a couple of months, but I just pulled back the corner of the carpet in our bedroom and found a huge patch of black, fuzzy mold underneath. It smells really damp and my wife has been complaining about headaches. What’s the absolute fastest way to deal with this properly, and should I be calling our building management first or a cleaning company?
Posted by Aisha Abbas
Asked on March 29, 2026 2:54 am
This is a serious situation that requires immediate and professional attention. The black, fuzzy growth you describe, combined with the musty odor and your wife's headaches, are classic indicators of an active mold infestation, likely from the prolonged AC condensate leak. In Dubai's high humidity, this mold can proliferate rapidly behind walls and under flooring, posing health risks and compromising building materials.

Do not call a standard cleaning company. This is an environmental hazard that requires specialized mold remediation protocols. Your first call should be to your building management or landlord to immediately stop the source of the water intrusion—the leaking AC unit. This is their legal responsibility under tenancy laws. Simultaneously, you must contact a certified mold inspection and remediation company like ours, Saniservice.

Attempting to clean this yourself is strongly discouraged. Disturbing the mold without proper containment, negative air pressure, and professional-grade HEPA filtration will aerosolize the spores, spreading the contamination throughout your apartment and HVAC system, significantly increasing exposure and cleanup costs.

Our certified technicians will conduct a thorough inspection, including moisture mapping and air quality testing, to determine the full extent of the contamination. The remediation process involves strict containment of the affected area, safe removal of the contaminated carpet and padding, antimicrobial treatment of the subfloor, and the use of industrial air scrubbers to purify the air. Only after the area passes a post-remediation verification test will it be considered safe.

For immediate assistance, please call us at 800-MOLDS or 800-66537 to schedule an emergency inspection.
Posted by Sani Admin
Answered on March 31, 2026 1:30 am