All Questions

Our master bedroom AC unit in our Jumeirah Park villa has been leaking a bit for the last couple of months, and now we’re all waking up with sore throats and stuffy noses. I just pulled the filter out and the inside of the unit and the wall behind it...

The AC in my bedroom closet has been leaking a little bit for a couple of months, and now I’ve spotted black speckles on my shoes and the back wall. My wheezing has gotten so much worse this season and I’m using my inhaler daily. Is this something I ...

My two-year-old has been waking up with a really bad cough, and I’ve noticed there’s a patch of black mold starting to form on the ceiling in the corner of his bedroom. It’s the room farthest from the living room AC unit and always feels damp, especi...

The AC in our villa in Jumeirah 3 has been leaking a bit, and now we're starting to see black spots in the corner of the kids' bedroom closet. It's been incredibly humid the last few weeks and I'm worried it's spreading. What's the most effective way...

The AC in my apartment seems to be making a damp, moldy smell that’s spreading from the vent into our main bedroom in Jumeirah Lakes Towers. It’s gotten much worse since the humidity spiked a couple of weeks ago, and I’ve started noticing small black...

The grout between the tiles in our Jumeirah villa's main bathroom has been looking darker and darker over the past month, and now I'm seeing these tiny black specks of what looks like mold. My youngest son has had a stuffy nose and a weird cough that...

The AC in my apartment in Silicon Oasis has been making a weird rattling noise for the last couple of weeks, and now it’s barely cooling my living room. My landlord says I need to get it "choosing certified" before they’ll approve any repair or pay f...

We've been in our Dubai villa for about a year now and I just discovered what looks like difference between behind some furniture. Is this dangerous and do I need to move out during treatment?

We've lived in our Jumeirah villa for 2 years and just noticed a bunch of black spots spreading along the corner of our bedroom wall, right behind the headboard. It’s been worse since the humidity spiked last week. My wife has started waking up with ...

I'm renting an apartment and noticed health symptoms in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.