All Questions

Our AC unit in the master bedroom of our villa in Jumeirah seems to be leaking a bit of water into the drain pan, and I'm starting to notice a damp, mildewy smell every time it kicks on. We just had the humid weather last month and I’m worried this i...

My kids have been coughing at night for the past couple of weeks and I just noticed a bunch of black spots growing on the back of their bedroom curtains. We live in a villa in Mirdif and I think it's from the constant AC humidity. What's the safest w...

We've been in our Dubai villa for about a year now and I just discovered what looks like mold chiller behind some furniture. Is this dangerous and do I need to move out during treatment?

The sandstorm last week in Al Quoz was brutal, and ever since, my 4-year-old has had this persistent dry cough that gets way worse at night. I’ve been running the humidifier in his room nonstop, but he’s still waking up coughing and seems more tired ...

Our master bedroom's walk-in closet has started to smell really damp, especially since the weather got more humid a couple of months ago. I’ve noticed a few small black specks on a leather bag and some of my winter clothes stored at the back. We run ...

My bedroom's AC has been struggling to keep up even at 21 degrees, while the living room unit in my Jumeirah Village Triangle apartment is icy cold. I've cleaned the filters and checked the thermostat, but the difference is huge, especially during th...

We've lived in our Jumeirah villa for two years and just noticed a few black patches growing on the back of our bedroom wardrobe, which is on an interior wall. It's been incredibly humid the last few weeks and I'm worried the AC isn't drying the air ...

My toddler and I have both had a really runny nose and a bit of a wheezy cough for the last four or five days. I’ve been dusting and running the AC constantly in our Jumeirah apartment, but it doesn’t seem to help, and I’m starting to wonder if it’s ...

After the heavy rain last month, I noticed a damp spot forming on the ceiling of our master bedroom. When I checked closer, I could see some mold starting to grow in the corner near the air vent. The smell isn't too bad yet, but it’s worrying me. Has...

The AC in our master bedroom has started making a really loud rattling noise that kicks in every time the compressor starts, and it's only getting worse. It's been doing this for a couple of days but last night it was so bad it kept waking me and my ...