All Questions

Our family villa in Mirdif has had a persistent damp smell in the upstairs bedrooms ever since the heavy rains and humidity a couple of months back. My youngest has developed a constant cough and a runny nose that just won't clear up, and I'm startin...

The AC in my living room has been making this strange noise every time it turns on, which is pretty much all day during these scorching summer months. It’s really starting to get on my nerves, but I’m not sure if it’s something that falls under maint...

My kids have been coughing at night and I finally pulled out their wardrobe from the wall in our Mirdif villa. The back of it is covered in black and green fuzzy patches, and it's been really humid lately. Is this something I can safely clean with bl...

We've lived here for 2 years and just noticed a bunch of black spots spreading along the base of the wall behind our bedroom wardrobe, which feels cold and damp to the touch. I'm worried it's from a slow leak in the AC unit that's in that wall. What'...

The AC in our master bedroom has started making a really loud grinding noise whenever it kicks on, and it’s been struggling to get the room below 24 degrees even at night. We’re in a villa in Al Barsha that’s about 8 years old, and the unit is probab...

The AC in my Jumeirah apartment seems to be blowing air that feels damp and has a weird, stale odor, especially in the evenings. My husband has been waking up with a sore throat and a stuffy nose for the past couple of weeks, and I’ve started getting...

We've been in our Dubai villa for about a year now and I just discovered what looks like mold risks behind some furniture. Is this dangerous and do I need to move out during treatment?

Our villa in Al Barsha has this huge west-facing wall of windows, and the AC is constantly struggling against the afternoon sun. Our DEWA bill last month was astronomical, and I can literally feel the heat radiating from the glass. I'm worried about ...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this mold homes? How serious is it and what should I do?

I'm renting an apartment and noticed air conditioning in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.