All Questions

Our master bedroom AC unit in our Jumeirah Park villa has been leaking a bit of black, slimy water onto the wall for the last three weeks. I’ve tried wiping it away, but the musty smell is getting stronger and I'm worried it's spreading behind the dr...

Our master bedroom in our Mirdif villa has been getting uncomfortably humid, and we just found a patch of mold behind the wardrobe that we're really worried about. I know it needs to be fixed properly, especially with another summer coming, but I hav...

After the heavy dust storms we had a few weeks ago, my throat has been feeling really sore and dry most of the time. The air in our second-floor apartment feels particularly thick and seems to irritate my nasal passages as well. I’m not sure if it’s ...

After the heavy rains last month, I noticed a strange musty smell in my bedroom closet. When I opened the closet, I saw some discoloration on the walls and a few spots of mold on the floor. This has been going on for about two weeks now and it’s gett...

After the heavy rains last week, water seeped into the lower part of my living room carpet. The smell is quite musty now, even after trying to vacuum it out. It’s concerning because there are already some mold spots starting to appear. How urgent sho...

I'm renting an apartment and noticed municipality guidelines in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

My kids have been coughing non-stop for a month, especially after they play in the spare bedroom, and I'm starting to worry. We've lived in our Jumeirah villa for two years, and I just noticed a few small black speckles behind the wardrobe that's pus...

The AC in my apartment seems to be leaking water into the guest bedroom closet, and it’s started to create a damp patch on the wall. We've lived here for 2 years in Silicon Oasis and this just started happening after the last servicing by the landlor...

Our master bedroom closet in our Dubai Marina apartment has had this damp, earthy smell for a couple of months now, and I finally pulled everything out to find black spots speckled along the back wall. We run the AC constantly, but the closet is on a...

We've lived here for 2 years and just noticed a small, slow drip coming from the ceiling of our kitchen in Jumeirah Lakes Towers. It seems to be coming from the edge where the wall meets the ceiling, and there's a faint yellow water stain starting to...