All Questions

We've lived in our villa in Al Barsha for 2 years and just noticed a small, damp patch on the ceiling of our upstairs hallway that's starting to turn a bit brown. It wasn't there a month ago. What are the Dubai Municipality guidelines for getting thi...

The AC in our apartment in Jumeirah has been making us all feel a bit stuffy-headed lately, and I just found a patch of black, fuzzy stuff hidden deep inside the closet where the unit's vent is. I wiped it with bleach but the smell came back after a ...

My kids have been coughing non-stop since we got back from the summer holidays, and I’ve just found a bunch of black spots behind the wardrobe in our master bedroom. It’s an interior wall and I’m worried the constant AC is making it worse. What’s the...

The AC in our bedroom in Jumeirah Village Circle has been leaking a little for a while, and now we’ve discovered a big patch of black mold spreading behind the wardrobe. It’s been getting worse since the humidity spiked a couple of months ago. Who is...

We've lived here for 2 years and just noticed a bunch of black speckles growing along the bottom of the wall behind our sofa in the living room. It’s on the wall that faces the outside, and we keep the AC running constantly. Is this dangerous black m...

The AC in my apartment seems to be leaking a bit onto the corner of the bedroom wall in our Jumeirah Village Triangle flat, and now there’s a growing black, fuzzy patch. We’ve tried to wipe it away but it keeps coming back and the musty smell is real...

The AC in my apartment in Jumeirah Village Circle seems to be leaking a little water onto the carpet underneath, and now I’m starting to see some dark spots on the skirting board. I’m really worried it’s turning into mold, especially with our humidit...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this high humidity? How serious is it and what should I do?

Our living room AC in our Jumeirah Village Triangle villa has been making a loud grinding noise for the past three days and it's getting worse, especially at night. I'm worried it's going to break down completely just as the real heat is starting. Wh...

The AC in my apartment seems to be blowing out a really damp, earthy smell, and I just found a patch of black spots in the corner of my walk-in closet where it's always a bit cold. We've lived here for 2 years in Jumeirah Village Circle and never had...