All Questions

The AC in my apartment seems to be circulating some weird odor that's making my daughter's eyes water and her throat scratchy. It started about a week ago, but today it feels worse, especially when she’s playing video games with the fan on full blast...

After the recent heavy rains last month, I noticed water seeping into the basement where we keep our furniture. The municipality guidelines say something about preventing flooding but it’s not clear what steps to take or who is responsible. What spec...

The building maintenance said they found mold homes in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

After the recent renovation of our living room, which we finished about a month ago, I’ve noticed an unusual smell coming from my son’s bedroom. It’s a musty odor that seems to get stronger at night. The window in his room is always closed since it o...

After the heavy rains last month, I noticed a musty smell coming from under my sink in the kitchen. My husband thinks it might be mold, but we’re not sure how bad it is or what to do about it. We’ve lived here for 2 years and just want to make sure w...

After the recent heavy rains last month, I noticed some water damage in the ceiling of my apartment on the third floor. The municipality guidelines say that tenants are responsible for repairs up to a certain amount, but it’s not clear what that amou...

After the heavy rains last month, I noticed a musty smell in my kids' bedroom. It’s really concerning because they’ve been coughing a lot lately, and now I’m worried it might be mold. The corner near their windows seemed particularly damp. Could anyo...

After the heavy rains last month, I noticed a musty smell creeping into my bedroom closet. The walls seem damp, and when I opened the closet, there was a visible layer of mold forming on the back wall. How urgent is it to address this issue, and what...

After the rain last month, I noticed a strange greenish tinge on the back wall of my balcony. My neighbor next door mentioned that his plants were struggling to grow in their garden, which is right below me. Both seem to be related to runoff from our...

The AC in my apartment seems to struggle with the humidity, even when it’s set to its lowest. After the recent rainstorm, we’ve noticed a musty smell coming from the bedroom closet where our children keep their toys. It’s especially concerning becaus...