All Questions

Our master bedroom walk-in closet has felt damp for the past month, and I just found black spots spreading on the back wall behind our clothes. My youngest has had a persistent runny nose and a weird rash on her neck that won't go away, and I'm start...

My kids have been coughing non-stop for the past few weeks and I’m getting really worried, especially since their allergies have flared up badly. I just pulled out some winter clothes from the storage cupboard in our Jumeirah villa and found a bunch ...

The AC in my apartment seems to be blowing out a really damp, earthy smell, especially when I first turn it on. I live in a high-rise in Jumeirah Lakes Towers and it’s been getting worse over the hot summer. I’m worried black mold is growing in the d...

The grout between the tiles in our Deira apartment's bathroom has started turning black, especially behind the toilet where it's always a bit damp. It’s been getting worse over the last few months since the weather got so humid. I tried scrubbing it ...

Our bedroom AC unit in our Marina apartment has been leaking a bit for a couple of months, and now I’m seeing these black speckles spreading on the wall behind the curtain. With the humidity lately, it’s gotten worse and my throat feels itchy in the ...

The AC in our apartment in Jumeirah seems to be leaking a little and now we’ve found black spots spreading on the wall behind the bedroom wardrobe. My youngest has been having a runny nose and a cough for over a week that just won’t go away, and I’m ...

Our master bedroom closet, which is on an interior wall in our Jumeirah Park villa, has started getting these black speckles on the leather bags and shoes we store in there. The problem seems way worse since the humidity really spiked a few weeks ago...

My bedroom’s AC unit has been leaking a bit for the last couple of weeks, and now I’m seeing these small black spots spreading on the wall behind the curtain. I’ve been waking up with a stuffy nose and a headache every morning. How urgent is it that ...

Our AC unit in the bedroom of our Marina apartment has been leaking a bit of water onto the carpet, and now I’m seeing black spots starting to form along the base of the wall. I wiped it away with vinegar, but it came back within a week. What’s the b...

The bathroom in my Marina apartment has this black speckled stuff growing along the bottom of the shower wall and the ceiling is starting to look discolored. It’s been super humid lately and I think the exhaust fan isn’t powerful enough. I’ve tried w...