All Questions

After the heavy rain last month, I noticed a musty smell and some discoloration on the walls of our master bedroom. My son has had persistent coughing and my wife has been experiencing shortness of breath at night. Given that we both have asthma, are...

The AC in my apartment in Jumeirah Village Circle has been leaking a bit for the last month, and now I'm seeing a few small black spots spreading on the wall behind the unit. I tried wiping it with vinegar, but the smell is still musty and it seems t...

After the rain last month, I noticed a musty smell coming from the corner of the living room near the window. My family has been complaining of headaches and stuffy noses, especially my kids who spend more time inside due to school closures. How urge...

The building maintenance said they found dehumidification humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

After the heavy rains last month, I noticed a musty smell in my basement, which is connected to both the kitchen and living room. When I looked around, I found some greenish patches on the walls near where the pipes are exposed. Should I try to clean...

After the heavy rain last month, I noticed a musty smell in my bedroom closet, which is right next to the bathroom. The carpet started feeling wet, even though there’s no visible water leak. My kids have been complaining of coughing fits at night and...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could mold risks in our home be the cause? How do I get this checked?

The AC in our apartment in Jumeirah Village Circle seems to be constantly leaking, and we've found black speckles on the wall behind the bedroom curtain. It's worst in the mornings and I'm worried the humidity is just making it spread. What's the mos...

My kitchen cabinets in our Jumeirah villa have started to feel a bit sticky and there's a faint, weird smell coming from the corner near the sink, especially when the AC isn't running. I'm worried it's dampness or a leak in the pipework behind it. Is...

The AC in our master bedroom in Jumeirah Park has started making a high-pitched whistling noise every night around 2 AM when it cycles on, which is driving us crazy. It's a relatively new unit, only about a year old, and the filters are clean. What c...