All Questions

The AC unit in my master bedroom in my Jumeirah villa has been leaking a little bit onto the carpet below for a couple of weeks, and now I’m starting to see a few small black spots around the edge. I’ve wiped it down with vinegar, but the damp smell ...

We've lived in our Jumeirah apartment for two years and just noticed a few small black spots starting to appear on the ceiling in the corner of our master bathroom. It’s gotten more humid lately and I’m worried it might be mold. How urgent is it to g...

The grouting between the tiles in our kids' bathroom has been turning black for a while now, and my youngest has developed a really bad cough that just won't go away. It's the bathroom they both use after school every day in our Jumeirah Park villa, ...

The building maintenance said they found mold prevention in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived here for 2 years and just noticed a bunch of black spots spreading along the wall behind our bedroom wardrobe, which we never move. The room has felt really damp lately, and my throat has been itchy in the mornings. Is this toxic black mo...

The AC in our villa in Jumeirah 3 has been leaking a bit, and now I’m finding black spots on the back of the wardrobe in my kid’s bedroom. My youngest has had a runny nose and a cough for over a week that just won’t go away, and I’m starting to panic...

The AC in our Deira apartment has been making a weird damp smell for a couple of weeks, and now my son's asthma, which is usually under control, has gotten way worse. I just pulled the couch away from the wall in the living room and found a huge patc...

My kids have been coughing nonstop since the summer started, and I’m starting to panic. I noticed a small, black speckled patch behind our villa’s guest room wardrobe, which is always cold from the AC, and the room just smells damp no matter how much...

After the heavy rainstorm last month, I noticed a musty smell in the lower level of our villa near Jumeirah Beach. Upon closer inspection, I found some greenish patches on the walls and a layer of grayish-black mold growing behind the baseboards. The...

My toddler and I have had a runny nose and a really dry, nagging cough for almost two weeks now, and it just won't go away. It's worst in the evenings when the AC is on full blast in our bedroom in Jumeirah. I've been using a humidifier, but it doesn...