All Questions

After the unexpected heatwave last week, the AC in my living room has barely kept up. It's been running non-stop, but still, the temperature inside feels stifling. My family is starting to show signs of discomfort, with everyone complaining about fee...

After the heavy rains last month, I noticed a musty smell in the basement where I store my seasonal decorations. When I went down to check today, there were visible patches of mold growing on the concrete walls. How urgent is it for me to address thi...

After the intense heatwave we had last month, I noticed that the air conditioning unit in our second-floor flat is struggling to keep up. It’s only a few years old but seems to be having trouble with the higher temperatures lately. Given that it's no...

I'm renting an apartment and noticed preventing mold in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

After the heavy rains last month, I noticed water seeping into the basement storage area of my rental apartment, which is located in the lower level. It’s concerning because there are no visible signs of maintenance or waterproofing from the municipa...

After the rain last month, I noticed a thick humidity that hangs heavy in my bedroom, even with the window open. The AC is struggling to keep up, and it feels like moisture is seeping through the walls. My kids have been coughing more than usual, and...

After the heavy rains last month, I noticed a musty smell and some discoloration on the walls of the bathroom. It’s really concerning because my kids spend a lot of time in there playing with their toys. Are there any signs I should be looking for to...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could mold water in our home be the cause? How do I get this checked?

After the heavy rains last month, I noticed a musty smell coming from under the sink in my bedroom. My kids have been complaining of itchy eyes and sore throats, which has been going on for about two weeks now. Could this be due to mold, and what sho...

The AC in my apartment seems to be making a strange humming noise lately, especially when it’s running at night. My neighbor mentioned that this might indicate an issue with the unit's certification, but I’m not sure if it’s something I can check mys...