All Questions

We've lived in our Jumeirah Village Circle apartment for two years and just noticed a large patch of black mold in the back of the bedroom wardrobe, probably from a hidden leak. Our landlord is saying we should handle it because it's "surface level,"...

We’ve lived in a ground-floor villa in Al Quoz for years, but after the flooding last month, the carpet in my kids' playroom still feels damp underneath and I’ve started seeing small patches of black mold near the skirting board. My youngest has been...

Our master bedroom's walk-in closet has felt damp for the last few months, and I just found a bunch of black, fuzzy spots spreading on the back wall and some of our winter shoes. My youngest has been waking up with a stuffy nose every day and I'm ter...

Our bedroom AC unit in our Marina apartment has been making a weird damp smell for the last couple of weeks, and my husband's nighttime coughing has gotten way worse, to the point he's using his inhaler almost every night. I just pulled back the corn...

Our twins have been having a persistent cough for the last few weeks, and I just discovered a patch of black mold behind their wardrobe in the bedroom. We're in a villa in Jumeirah and I'm worried the recent humidity made it worse. What's the best wa...

I'm renting an apartment and noticed signs mold in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

We’ve lived in our Jumeirah villa for 2 years and just noticed a bunch of black spots growing in the corner of our youngest’s bedroom, behind the wardrobe. The room always feels a bit damp, and ever since the heavy dew season started, his allergy-lik...

After the heavy dust storms we had last month, my son has been experiencing a persistent cough that won’t seem to go away. The air in our third-floor apartment feels particularly dry, even with the humidifier running non-stop. Could this be due to th...

My kids have been coughing at night and I’ve noticed dark spots in the corners of their bedroom closet. We live in an older villa in Jumeirah and even with the AC running constantly, the air just feels heavy and damp, especially since the weather got...

After the heavy rains last month, I noticed a musty smell in my bedroom closet, and when I opened it up, there was a greenish hue on some of the old boxes. It’s starting to feel like it’s spreading, but I’m not sure how urgent this is or what exactly...