All Questions

The AC unit in our Jumeirah apartment has been leaking a bit, and now I'm seeing these black speckles around the vent in our main bedroom. My husband and I have both had a stubborn cough and headaches for the last couple of weeks that just won't go a...

The AC in my bedroom has been making a really loud rattling noise for the past three days, but the one in the living room is completely silent. It's keeping me up all night and I'm worried it'll break down completely just as the real heat is starting...

My toddler and I have both had a dry, nagging cough for about two weeks that just won't go away, and my throat is constantly scratchy. It's definitely worse in the evenings when we're at home in our Jumeirah apartment. I've been running the AC non-st...

We've lived here for 2 years and just noticed a bunch of black and greenish spots spreading in the grout between the tiles on our bathroom ceiling in Jumeirah. The room doesn't have a window and the smell gets really damp, even though we run the exha...

The ceiling in our master bedroom closet has these black splotches that appeared after the AC unit in the ceiling started leaking last week. We wiped it down, but the smell is still really strong and it seems to be spreading to the clothes. What's th...

Planning to buy a villa in Dubai and the inspection mentioned possible mold testing. Is this a deal breaker? How much would remediation typically cost?

I'm renting an apartment and noticed mold prevention in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

My kids have been coughing non-stop for the last month and I’m starting to worry. I just pulled back the carpet in our bedroom corner to check and found a huge patch of black, fuzzy mold, probably from a slow AC leak. We’ve lived here for 2 years and...

After the heavy rain last month, I noticed a musty smell coming from the basement where we keep our old storage boxes. The AC in my apartment seems to be sucking up all that moisture into the air, making it harder to breathe sometimes. My kids have b...

The AC in my bedroom has been leaking a bit and now there's black speckled mold spreading on the wall behind the wardrobe. I've been waking up with a sore throat and a stuffy nose for the past two weeks, and it's getting worse. I'm worried it's makin...