All Questions

The AC in our apartment in Jumeirah Park seems to be leaking a bit of water, and now we’ve discovered a patch of black mold on the wall behind the bedroom wardrobe. It’s been slowly getting bigger over the last few weeks and I’m worried about my todd...

The AC in my bedroom has been leaking a bit for the last few weeks and now I'm seeing these small black splotches spreading on the wall behind the curtain. The room has started to smell damp and my throat has been feeling a bit scratchy in the mornin...

The AC in our bedroom has been leaking a bit of water onto the carpet for maybe a month, and now I'm seeing a few small black spots spreading out from the vent. With the humidity and how much we run the AC, I'm getting really worried. Is this a fix-i...

The ceiling in our villa's master bedroom in Jumeirah has started to develop these dark, fuzzy patches after all the humidity we've had this past month. I’m worried it’s mold and it’s starting to smell damp. Who is responsible for arranging and payin...

After the heavy rain last month, I noticed water seeping into the basement, which is directly below our living room. The municipality guidelines in Dubai are so extensive, but I’m not sure where to start or if it’s something we can handle on our own....

We've lived here for 2 years and just noticed a bunch of black spots spreading on the wall behind our wardrobe in the master bedroom. It’s an interior wall, and the room always feels a bit damp even with the AC on. With the humidity lately, it’s gott...

The AC in our Jumeirah villa has been leaking a bit into the closet in the master bedroom, and now I've found black fuzzy patches spreading on the back wall. I only spotted it today while putting away clothes. Is it safe for me to clean this myself w...

The AC unit in our bedroom in Jumeirah Village Circle has been leaking a bit onto the wall for a couple of months, and now we’re seeing these black specks spreading near the ceiling. We’ve been wiping it, but it keeps coming back and I’m worried it’s...

After the rain last month, I noticed a musty smell coming from the basement, especially when we open the windows. It’s not just during rainy days; the smell seems to linger even on sunny afternoons. My family has been complaining about it, and it's s...

After the heavy rains last month, I noticed a musty smell in my bedroom closet. My kids have been complaining of persistent coughs and headaches lately, and it’s really worrying me that this might be due to mold growth. The AC seems to be running fin...