All Questions

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could choosing certified in our home be the cause? How do I get this checked?

I'm renting an apartment and noticed signs mold in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

The AC in our Deira apartment has been leaking into the closet in the master bedroom for a good two months now, and we've just discovered a huge patch of black mold spreading on the back wall and our clothes. I've told the landlord about the leak a f...

We've lived here for 2 years and just noticed a patch of black spots in the corner of our master bedroom closet where we keep our winter clothes. It's on the wall that faces the outside, and it's been getting worse since the humidity spiked last mont...

The AC in my apartment in Jumeirah Village Circle seems to be constantly leaking water into the closet where the unit is, and I just pulled out a stack of old winter clothes to find them covered in black, powdery spots. It's been so humid lately and ...

My kids have been coughing more than usual and I’m starting to worry. I just pulled our winter clothes out of the storage cupboard under the stairs and found a patch of black mold on the back wall, and everything in there smells damp. This has probab...

The AC in my apartment in Silicon Oasis has been making a weird damp smell for a couple of months, and now I’ve found black spots spreading on the wall behind my bedroom wardrobe. I wipe it down with vinegar but it just comes back worse. Is this some...

The AC in my bedroom has been leaking a bit for the last couple of months, and now I can see patches of black and green mold on the wall behind the headboard. I’ve been waking up with a stuffy nose and a sore throat every morning, which clears up aft...

My villa in Mirdif has been feeling so much warmer this summer and my DEWA bill just hit an all-time high. I’ve noticed the AC is running non-stop to keep up, and I can literally feel the heat radiating from the windows in the afternoon. I’m really w...

Our AC has been running constantly and our DEWA bill last month was astronomical. We live in a villa in Jumeirah with old, single-pane windows and I can literally feel the heat radiating from them in the afternoon. I'm desperate to reduce our energy ...