All Questions

We've lived in our Jumeirah villa for 2 years and just noticed a patch of black mould behind the wardrobe in our youngest son's bedroom. He's been having a runny nose and a nagging cough for the past three weeks that just won't go away, and we're sta...

The AC in our master bedroom in our villa in Jumeirah starts making a loud rattling noise every afternoon around 3 PM when it's working the hardest. It blows cold air fine, but the sound is driving us crazy and it feels like it’s going to break down ...

The guest bedroom in my Jumeirah villa has started to smell really musty, especially in the closet area, and it’s gotten worse since the humidity spiked last week. I’ve tried cleaning and using air fresheners but the smell comes back within a day. Is...

We've lived in our Mirdif villa for two years and just noticed a really strong, musty smell coming from the walk-in closet in the master bedroom. It's definitely gotten worse since the humidity spiked last week. My husband has started getting headach...

My bedroom closet on the outer wall of our villa in Al Barsha has started to get a white, fuzzy mold on leather bags and shoes inside. I noticed it a couple of weeks after that period of heavy dew we had last month, and it’s coming back even after I ...

I'm renting an apartment and noticed choosing certified in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

I'm renting an apartment and noticed mold properties in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

The AC in our Jumeirah Village Triangle villa has been leaking water on and off for the past two months. Every time we get a technician, it’s a temporary fix and the puddle is back under the indoor unit within a week. I’m tired of dealing with random...

We’ve lived in our villa in Al Barsha for two years, and I’ve just noticed some black spots appearing in the corner of my kids' bedroom closet. With my son’s asthma, I’m getting really worried about mold and want to get it tested properly. What’s the...

We've been in our Marina apartment for two years, but just this winter I started noticing dark black spots appearing in the corner of our master bedroom closet. It's on the wall behind the clothes and it seems to be spreading. We run the AC constantl...