All Questions

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could preventing mold in our home be the cause? How do I get this checked?

The building maintenance said they found cost mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived here for 2 years and just noticed a small patch of black speckles in the corner of my daughter's bedroom closet, behind some boxes. The room has felt more humid than the rest of the apartment lately, and I’m worried because she’s had a pe...

We've lived here for 2 years and just noticed small black specks appearing along the edges of our bedroom ceiling. The room has felt unusually damp lately, even with the AC on, and my husband has been waking up with a stuffy nose. Is this something w...

My bedroom closet on the outside wall of our villa in Jumeirah has a stubborn black mold problem that comes back every winter. We had a company come and clean it last year, but after the recent humidity and rain, it’s reappeared on the shoes and bags...

After the recent renovation of our living room, we’ve noticed a musty smell that lingers even when no one is using the space. We moved into the new place two months ago and have since hired a professional cleaner to address any issues, but the smell ...

The AC in my apartment seems to be running non-stop lately, even when it’s not particularly hot. I’ve heard that hiring a professional to check it could save money in the long run by preventing bigger issues. However, I’m not sure if it’s worth the e...

The plaster on our living room ceiling in our Jumeirah villa has started to bubble and flake away, and we just found a small patch of black mould in the damp spot underneath. My husband has been complaining of a constant headache and a stuffy nose fo...

The AC in our villa in Jumeirah seems to be constantly running, but my kids are still waking up with damp pajamas and complaining about the sticky feeling in their bedrooms. I’m worried this constant high humidity, especially at night, is going to tr...

I'm renting an apartment and noticed choosing certified in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.