All Questions

After the heavy rain last month, I noticed a greenish-black substance starting to form on the ceiling of my bedroom. It smells musty, especially in the mornings when the room isn't well-ventilated. We’ve lived here for 2 years and just noticed this; ...

The building maintenance said they found post flood in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

After the rain last month, I noticed a musty smell building up in my bedroom, especially during the nights. The humidity seems to be at an all-time high, even with the AC running constantly. Is there anything specific I can do to lower the humidity a...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this mold asthma? How serious is it and what should I do?

The AC in my apartment seems to be making a strange noise that gets louder every time I use it. I’ve had it for about a year now, but this is new. It’s coming from the indoor unit, which is in the living room. The noise sounds like a low hum and is p...

The AC in my living room has been making this loud humming noise every time we turn it on, and it's only getting louder. It’s really worrying me because I’ve had it less than a year, so I’m not sure if it’s normal for it to sound like this or if ther...

After the heavy rains last month, I noticed a musty smell in the basement of our new apartment, especially when we open the windows. Upon inspecting, I found some greenish patches on the walls near the floor, which seem to be spreading slowly. How ur...

The AC in my apartment seems to be running almost non-stop lately, even though it’s not too hot outside. I’ve started using more natural cleaning products, but I’m wondering if there’s something more I can do myself or if I need to call in an expert ...

After the heavy rain last month, I noticed a musty smell creeping into my living room. It’s especially noticeable when I open the windows or use the dehumidifier. The AC seems to struggle to keep up with the humidity, and it feels like condensation i...

After the heavy rain last month, I noticed a musty smell in my bedroom closet. The carpet underneath the window is looking a bit discolored, and there seems to be some dampness around the base of the wall. My kids have been complaining of coughing fi...