All Questions

Our villa's main entrance door in Jumeirah 3 has started to stick and is getting harder to close properly, especially in the afternoon heat. I've noticed the wood frame looks a little warped and it’s been getting worse over the last few weeks since t...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could eco friendly in our home be the cause? How do I get this checked?

After the recent flooding in my building, I’ve noticed a persistent dampness in the basement where my elderly parents stay. It’s especially noticeable after it rains heavily outside. The walls seem to be retaining moisture even though they were repai...

The wall behind the wardrobe in my Jumeirah villa bedroom has a big patch of black mold, and it's been slowly growing since that humid spell we had in December. I tried wiping it with vinegar, but it just came back darker. I'm worried it's affecting ...

I noticed some dark spots near the AC vent in my bedroom. Could this be mold homes? I'm concerned because my daughter has been having allergies lately.

I'm renting an apartment and noticed mold apartments in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

The AC in our master bedroom in our Jumeirah villa has started making a constant, low rattling noise whenever it kicks on, especially at night when it's quieter. It's been going on for about a week and it's driving me crazy, but the air is still comi...

After the heavy rain last month, I noticed a musty smell in the lower level of our villa, which is where we keep the mold chiller. My kids have been complaining about coughing and runny noses since then, and it’s really worrying me. Could this be rel...

After the heavy rains last month, I noticed a strange musty smell coming from the corner of my bedroom closet. It's hard to ignore, and it’s really affecting our comfort since we spend so much time in there. Do you think this could be mold, or is it ...

The wall behind the wardrobe in my master bedroom has these black fuzzy spots that we just discovered while deep cleaning. We're in an older building in Deira and with this humidity, I'm worried it's spreading inside the wall. What's the most effecti...