All Questions

My kids have been coughing more than usual for the past month, and I'm worried it's from mold in our villa in Jumeirah. I just pulled back the corner of the rug in our ground-floor guest room and found a bunch of black spots on the underside and the ...

After the rain last month, I noticed a strange musty smell in my basement, especially when the air conditioning was on. Upon closer inspection, I found some discoloration on the walls and what looked like mildew spots on the corners near the floor. C...

Our villa in Al Quoz had some serious water seepage in the ground-floor bedrooms during the heavy rain last month. We did our best to dry the carpets and walls, but my youngest daughter has developed a persistent cough and I'm worried about mold grow...

Our youngest has been having a persistent cough for a couple of weeks, and I’ve started noticing small black speckles along the bottom edge of the wallpaper in our master bedroom where the kids play. It’s on the wall that faces Deira Creek, and the r...

We've lived in our villa in Al Barsha for about three years, and this is the first time I've seen it. After the heavy humidity and rain last month, I started noticing these small black spots forming in the corner of our master bedroom closet, behind ...

My kids have been waking up with really stuffy noses and dry throats, and I'm starting to suspect their bedroom AC unit is the culprit. It's a split unit in our villa in Jumeirah that's been making a faint gurgling noise for a couple of weeks now. I ...

The AC in our main living room has started making a really loud rattling noise, like something is loose inside, whenever the fan kicks on. It just started two days ago and it's driving us crazy, especially in the evenings when we're trying to relax. ...

After the heavy rain last month, I noticed a musty smell in the basement where my son plays his toys. The walls seem damp, especially near the corner by the window that never gets direct sunlight. My kids have been complaining of sneezing and itchy e...

We've lived here for 2 years and just noticed a small, soft spot in the living room wall near the window. I'm worried it might be hidden dampness getting in, maybe from the recent heavy dews in the morning. What are the Dubai Municipality guidelines ...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet where we store our winter clothes. It's on the wall that faces the outside, and it feels a bit damp. With the high humidity lately, I'm wor...