All Questions

Our villa in Jumeirah has these huge windows that get direct sun all afternoon, and our DEWA bill is insane during the summer. I want to put up some of that reflective window film to block the heat, but I'm not sure if I'm allowed to as a tenant. I n...

The AC in our villa in Mirdif has been making us all congested and giving us headaches for the past month. I finally pulled the vent cover off in the master bedroom and found a patch of black fuzzy mold growing all around the inside of the duct. What...

We've been in our Dubai villa for about a year now and I just discovered what looks like mold homes behind some furniture. Is this dangerous and do I need to move out during treatment?

The AC in my apartment in Jumeirah seems to be leaking a bit of water onto the carpet below it, and now I’m seeing a bunch of black spots spreading out from the corner of the wall. We've lived here for 2 years and just noticed this after the weather ...

My kids have been coughing more than usual, and I just found a bunch of black and greenish spots spreading in the corners of our master bathroom, especially behind the toilet where it's always a bit damp. We’re in a villa in Jumeirah and with the hum...

The AC unit in my bedroom in Jumeirah has been leaking a bit for the last couple of weeks, and now I’m seeing these small black spots starting to form on the wall behind the curtain. I’ve been waking up with a stuffy nose, and I’m worried it’s gettin...

My kids have been coughing non-stop for the past few weeks, and I’m starting to worry it’s more than just a cold. I’ve just noticed what looks like black spots spreading along the wall behind our bedroom wardrobe in our villa in Jumeirah. It’s a corn...

My kids have been coughing for the past couple of weeks, and I just found patches of black mold in the grout behind the toilet in our master bathroom. It's a windowless ensuite in our Jumeirah apartment, and it always feels damp no matter how much we...

The AC in my bedroom has been leaking a bit for a couple of months, and now I’ve found a patch of black mold growing behind the headboard on the wall. Lately, I’ve been waking up with a stuffy nose and a headache that won’t go away. Is this likely fr...

After the heavy rain we had last month, I noticed a consistent dampness and musty smell in the basement of my rental. It's concerning because it feels like the humidity is causing mildew to form on some of the walls. The landlord hasn't addressed thi...