All Questions

After the heavy rainfall last month, I noticed a musty smell coming from the basement area of our apartment. My family has also been experiencing more coughing lately, which led me to wonder if it could be due to mold growth down there. Given that we...

After the rain last month, I noticed a musty smell in my bedroom, which only gets worse when it's humid outside. My kids have been complaining of sneezing and coughing, and when I looked closer at the wall behind their bed, I saw some discoloration t...

The building maintenance said they found post flood in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

After the rain last month, I noticed a musty smell lingering in our basement, which we use as a playroom for the kids. It's damp down there even though we keep the door shut most of the time. The walls seem to have some discoloration that looks like ...

After the heavy rain last month, I noticed a damp spot on the ceiling of my master bedroom. The walls feel cold when I touch them, and there's a musty smell that gets worse every time it rains. Could this be a sign of a bigger issue like mold or wate...

Since we moved into our new apartment three months ago, I’ve noticed a persistent dry cough and occasional nasal congestion whenever I spend time in my bedroom. The bedroom is on the top floor with windows that don’t open properly, which might be tra...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could long mold in our home be the cause? How do I get this checked?

After the heavy rain we had last month, I noticed a musty smell in the basement where our kids spend most of their time playing. It’s gotten worse over the past few days despite running the dehumidifier. The walls near the window are looking a bit di...

After the heavy rain last month, I noticed a musty smell coming from the corner of our kitchen where the ceiling meets the wall. It’s like an old basement, and it’s making me feel sick. Is this something that needs urgent attention?

The AC in my apartment seems to be acting up lately; it’s making a strange noise and doesn’t seem as cool as before. My children have been coughing quite a bit, especially after being inside with the windows closed. I’m worried about indoor air quali...