All Questions

The AC in my bedroom has been leaking a little for about a month, and now I’ve spotted a patch of black mold on the wall behind the curtain. My 4-year-old has had a persistent runny nose and a cough that just won’t go away for the last two weeks, and...

The AC in my apartment in Jumeirah Village Circle seems to be leaking a bit of water onto the carpet near the vent. I just pulled the corner back and found a patch of black mold, maybe a foot wide, that's been growing under there for who knows how lo...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could municipality guidelines in our home be the cause? How do I get this checked?

Our family bathroom in our Jumeirah apartment doesn’t have a window, and for the last couple of months, I’ve noticed black mold spots growing in the grout between the tiles and a constant damp smell. We try to ventilate it with the extractor fan, but...

After the heavy rains we had last month, I noticed a strange dampness in the bathroom walls. It's been getting progressively worse despite me regularly cleaning it with bleach. The kids have also started complaining of coughing every time they use it...

After the heavy rains last month, I noticed a musty smell coming from the basement where we keep all our seasonal decorations. When I checked, there seemed to be some mold growing on the wall near the pipes. Can someone tell me if this is something I...

My kids have been coughing non-stop and getting headaches since the weather turned humid a few weeks ago, and I just found a huge patch of black mold behind our wardrobe in the master bedroom. We live in an older building in Bur Dubai and the room al...

The AC in my apartment in Jumeirah Village Circle has been leaking a bit and now I’ve spotted black patches spreading on the wall behind the bedroom unit. My husband has had a constant stuffy nose and a cough that won’t go away for over a month now, ...

The AC in my bedroom closet has been leaking a little, and now there's a large patch of black mold spreading on the wall. I told my landlord in Al Barsha about it a month ago, but they just sent a handyman who wiped it with bleach and it's already co...

The AC in our Jumeirah Park villa has been leaking a bit onto the wall in the upstairs hallway, and now we’re seeing these black spots spreading behind the wallpaper. It’s been getting worse over the last three weeks since the humidity really kicked ...