All Questions

My kids have been coughing non-stop for the past two weeks, and I’m starting to suspect it’s because of the air in our apartment in Jumeirah. I’ve noticed a fine layer of dust settles on everything within a day, even with the AC running constantly. I...

We've been in our Dubai villa for about a year now and I just discovered what looks like mold risks behind some furniture. Is this dangerous and do I need to move out during treatment?

After the heavy downpour last month, I noticed a musty odor coming from the basement where we store most of our seasonal items. It's been lingering there ever since, even though it doesn’t seem particularly humid in the house. The smell is quite stro...

My kids have been coughing and I suspect it's from the black mold that keeps coming back in the corners of our master bedroom closet. We’ve lived in our Jumeirah villa for 2 years and just noticed it seems worse whenever we run the AC for long period...

The AC in our apartment in Jumeirah Lakes Towers has been making this weird damp smell for a couple of weeks. My husband has started wheezing at night and woke up with a full-blown asthma attack this morning, which he hasn't had in years. I’m terrifi...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could steps involved in our home be the cause? How do I get this checked?

My kids have been coughing and I suspect it might be the black fuzzy patches I just found behind the wardrobe in our master bedroom, which is on the outer wall of our apartment in Jumeirah. It's been incredibly humid for the last month and I think th...

After the heavy rains last month, I noticed a greenish slime growing on the walls of the bathroom and a musty smell that seems to be getting stronger. My landlord hasn’t addressed it yet, but I’m not sure if it’s my responsibility or his. What should...

Our master bedroom AC unit in our Jumeirah villa has been leaking a bit and now we’ve spotted black, speckled patches on the wall behind the wardrobe. It’s been getting worse over the last month since the humidity really kicked in, and we’re worried ...

The AC in my apartment seems to be leaking a little water onto the carpet in my bedroom closet, and I've just found a patch of black mold growing on the skirting board behind my shoes. It’s been extra humid in Dubai the last few weeks and I’m worried...