All Questions

My kids have been waking up with stuffy noses and a cough for the past couple of weeks, and I’ve started getting headaches in the evening. I’ve narrowed it down to their playroom where we keep the plush toys; there's a persistent damp, musty smell co...

The building maintenance said they found high humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The AC in my apartment in Jumeirah Village Circle has been making this damp, earthy smell every time it turns on, and it’s gotten way worse since the humidity spiked last week. We’ve been waking up with stuffy noses and I’m worried there’s mold growi...

Our kids have been having this persistent dry cough for the last few weeks, and we’re starting to get really worried. I was moving some boxes in our walk-in closet in Mirdif and noticed a patch of black spots spreading along the bottom corner of the ...

The AC in my apartment seems to be running constantly, and even then, I'm waking up with a stuffy nose and this weird damp feeling on my skin. I’ve started finding small patches of black mould in the corner of our master bedroom closet, which is on t...

The AC in our Jumeirah apartment seems to be blowing out a musty smell that’s settled into the kids' bedroom curtains. Both my little ones have been sniffling and coughing for over a week now, and I just spotted a patch of black spots in the corner b...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could difference between in our home be the cause? How do I get this checked?

The paint on the ceiling in our bedroom in Jumeirah has started to peel and turn brown in a small patch, and it seems to be slowly getting bigger over the last few weeks. My husband thinks it's a leak from the upstairs neighbor's AC, but I have no id...

My kids have been coughing and I suspect it's from a dark patch of mold that's been growing behind our bedroom wardrobe for a couple of months now. We're in a rental apartment in Jumeirah Village Circle and the AC is constantly running. I'm worried a...

The condensation from our AC units in our Jumeirah villa is constantly dripping onto the patio tiles, and it's creating a huge, wasteful puddle every day. I've noticed it's even starting to stain the stonework with algae. I feel terrible watching all...