All Questions

Our family villa in Jumeirah has had a persistent damp smell in the upstairs bedrooms for the last couple of months, and now my youngest has developed a constant stuffy nose and cough that won't go away. I finally pulled the vent cover off the AC uni...

After the heavy rains last month, I noticed a musty smell in both the basement and the first floor of our apartment. The municipality guidelines suggest that proper drainage is crucial to prevent such odors, but we’re worried about potential health e...

After the heavy rains we had last month, I noticed a strange greenish discoloration on the ceiling of the bedroom. It’s in the same spot where water tends to pool after leaks, and now there’s this musty smell that won’t go away. The kids have been co...

After the heavy rains last month, I noticed a musty smell lingering in my bedroom closet. The walls seem damp, especially near the window where water dripped during the storm. My kids have been coughing more than usual, and I suspect it might be from...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet, right on the wall. It wasn't there during the last EID cleaning, but with all the humidity lately, it's appeared and seems to be spreading...

After the heavy rains last month, I noticed a persistent musty smell in my bedroom closet. The humidity seemed particularly high there, even though I keep the door closed most of the time. My kids have been coughing more frequently lately, which has ...

After the rain last month, I noticed a strange greenish-black substance growing on the ceiling of my balcony. It's starting to spread, and it smells awful. What could this be, and how do I get rid of it?

The AC in our villa's main living area has started leaking water again, just like it did last summer around this time. I’ve noticed a small puddle forming under the indoor unit every afternoon when it’s working the hardest, and the wall behind it is ...

The AC in my apartment seems to be making a strange noise lately, especially when it’s running. My neighbor mentioned that she had her air conditioning unit certified by an expert just last month, but I’m not sure if that’s something I need to do or ...

After the heavy rain last month, I noticed a musty smell in my bedroom closet. The mold looks like black spots on some of the old boxes and clothes I keep there. My kids have been coughing more than usual lately, and I'm worried it might be because o...