All Questions

After the heavy rains last month, I noticed a persistent dampness in the closet under our staircase. When I opened it up this morning, I found that some of the cardboard boxes were starting to mold and there was a musty smell that's been lingering ev...

After the rain last month, I noticed a musty smell lingering in my bathroom, especially after showers. The tiles around the shower seem to be retaining water longer than usual, and I’ve spotted some mildew starting to form along the edges of the grou...

After the recent heavy rains last month, I noticed a significant amount of water seeping through the ceiling in the living room of my apartment. The municipality guidelines suggest reporting such issues immediately to prevent further damage, but I'm ...

The AC in my living room has been making a strange noise lately, almost like a rattling sound. My neighbor mentioned that they service the units every year, but I’m not sure if it’s covered by the rental agreement or if I should be concerned about it...

After the rain last month, I noticed a musty smell coming from the corner of my bedroom closet. When I checked, I saw some black spots on the wall near the floor. The AC in my apartment seems to be trapping moisture there as well. Should I try cleani...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this cost mold? How serious is it and what should I do?

After the heavy rains last month, I noticed a musty smell coming from the corner of my bedroom closet. The walls seem damp and there’s a visible greenish stain on one side. My kids have been complaining of coughing fits and I’m worried it might be mo...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could mold apartments in our home be the cause? How do I get this checked?

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this dehumidification humidity? How serious is it and what should I do?

The building maintenance said they found air conditioning in a neighboring apartment. Should I be worried about my unit? What precautions should I take?