All Questions

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this mold prevention? How serious is it and what should I do?

My kids have been coughing and I suspect it's the black mold that’s growing along the bottom of the walls in their bedroom. We’ve lived here for 2 years and just noticed it after the recent humidity spike. The room is on the side of the villa that do...

After the heavy rains last month, I noticed a musty smell coming from the basement area of our new home. We moved in two years ago, and I’ve never smelled anything like it before. My family has been complaining about coughing and sneezing lately, and...

After the rain last month, I noticed a musty smell in the basement of my apartment, and there's some visible mold growing on the walls. It's been getting worse every day, and I'm really worried about the health risks for myself and my family. How urg...

Our family villa in Mirdif has had a persistent damp smell in the upstairs bedrooms ever since the heavy rains and humidity a couple of months back. My youngest has developed a constant cough and a runny nose that just won't clear up, and I'm startin...

The AC in my living room has been making this strange noise every time it turns on, which is pretty much all day during these scorching summer months. It’s really starting to get on my nerves, but I’m not sure if it’s something that falls under maint...

My kids have been coughing at night and I finally pulled out their wardrobe from the wall in our Mirdif villa. The back of it is covered in black and green fuzzy patches, and it's been really humid lately. Is this something I can safely clean with bl...

We've lived here for 2 years and just noticed a bunch of black spots spreading along the base of the wall behind our bedroom wardrobe, which feels cold and damp to the touch. I'm worried it's from a slow leak in the AC unit that's in that wall. What'...

The AC in our master bedroom has started making a really loud grinding noise whenever it kicks on, and it’s been struggling to get the room below 24 degrees even at night. We’re in a villa in Al Barsha that’s about 8 years old, and the unit is probab...

The AC in my Jumeirah apartment seems to be blowing air that feels damp and has a weird, stale odor, especially in the evenings. My husband has been waking up with a sore throat and a stuffy nose for the past couple of weeks, and I’ve started getting...