All Questions

After the heavy downpour last month, I noticed a musty odor coming from the basement where we store most of our seasonal items. It's been lingering there ever since, even though it doesn’t seem particularly humid in the house. The smell is quite stro...

The AC in our Jumeirah villa seems to be blowing out a weird, damp smell into the master bedroom, and I just spotted some black speckles around the air vent. We’ve been waking up with stuffy noses for a couple of weeks now. Is this something I can cl...

My kids have been coughing and I suspect it's from black mold growing around the windowsill in our villa's master bedroom. It started appearing after the heavy rains we had in Al Barsha a couple of months ago, and now it's spreading along the wall. I...

We've lived here for 2 years and just noticed these weird black speckles spreading in the corner of our master bedroom closet. The dehumidifier broke during the last humid spell, and I'm worried it's the cause. Is this something I can tackle with a v...

My kids have been coughing and I suspect it's from the black mold that keeps coming back in the corners of our master bedroom closet. We’ve lived in our Jumeirah villa for 2 years and just noticed it seems worse whenever we run the AC for long period...

The AC in our apartment in Jumeirah Lakes Towers has been making this weird damp smell for a couple of weeks. My husband has started wheezing at night and woke up with a full-blown asthma attack this morning, which he hasn't had in years. I’m terrifi...

My kids have been having a runny nose and a weird cough for the past couple of weeks that just won't go away. I finally pulled out our large sofa in the living room to look for a lost toy and found a huge patch of black mold on the wall behind it, ri...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could steps involved in our home be the cause? How do I get this checked?

My kids have been coughing and I suspect it might be the black fuzzy patches I just found behind the wardrobe in our master bedroom, which is on the outer wall of our apartment in Jumeirah. It's been incredibly humid for the last month and I think th...

My kids have been coughing for the past month and I just pulled out their winter clothes from the storage room in our Jumeirah villa. I found a bunch of black fuzzy patches on the wall behind the boxes. I’m really worried it’s making them sick. What’...