All Questions

The building maintenance said they found health symptoms in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The grout between the tiles in my Jumeirah villa's master bathroom has been turning black for a few months now, especially behind the toilet where it's always a bit damp. I tried scrubbing it with bleach but it just came back darker a week later, and...

Our master bedroom closet on the outside wall has started to feel damp, and I’ve just found a patch of black mold growing on the back of my winter clothes. This started after the heavy dew we had last week, and I'm worried it's getting worse. As a te...

My kids have been getting headaches and the air in our villa in Jumeirah always feels heavy, even with the AC running constantly. I'm convinced it's the VOCs from all the new furniture and renovations we did before we moved in last winter. What are t...

We've been in our Dubai villa for about a year now and I just discovered what looks like municipality guidelines behind some furniture. Is this dangerous and do I need to move out during treatment?

After the heavy rains last month, I noticed a greenish tinge forming on the ceiling of my master bedroom. It's been growing steadily despite my attempts to clean it with vinegar and baking soda. My family has started complaining about persistent coug...

My kids have been coughing non-stop since last week and we just discovered a huge patch of black mold behind the wardrobe in their bedroom in our Jumeirah villa. I’m so worried it’s the cause of their illness, especially with the humidity staying so ...

We've lived in our Jumeirah villa rental for two years and just noticed a large, dark damp patch spreading across the living room ceiling. The heavy rains were over three weeks ago now and I'm worried the water damage is getting worse inside the wall...

We've lived in our villa in Jumeirah for 2 years and just noticed a patch of black speckles in the corner of our master bedroom closet, which is on an interior wall. My husband and I have both been waking up with headaches and stuffy noses that seem ...

Our DEWA bill has been shockingly high this summer, and I've noticed our guest bedroom, which faces the sun directly all afternoon, is always blazing hot no matter how much we crank the AC. We've been in this Marina apartment for a year, and I'm wond...