Should I call building management or mold removal company?« Back to Previous Page

Based on the details you've provided, this is a situation that warrants immediate professional attention. The presence of black mold spreading on an interior wall, coupled with your allergy symptoms, indicates a persistent moisture issue that has likely developed over time. In Dubai's climate, where high external humidity and year-round air conditioning create significant condensation risks, this is a common but serious problem.

Your first call should be to your building management or landlord. They have a legal responsibility under Dubai Municipality regulations to address structural issues that lead to dampness and mold, such as potential leaks in the building envelope or faulty AC drainage lines. They must investigate and rectify the source of the moisture. However, building management is typically not equipped to handle the actual mold remediation.

Once the source is identified and fixed, you must engage a certified mold remediation company. DIY cleaning is not advised for a spreading patch, especially with health symptoms present. Professional companies like Saniservice use specialized equipment—such as moisture meters, thermal imaging cameras, and HEPA filtration systems—to safely contain the area, remove the contaminated materials (like drywall), and perform a thorough hygienization to eliminate spores and prevent regrowth. This process is critical for protecting your health and ensuring the problem is resolved permanently.

For a comprehensive inspection and a certified remediation plan, I strongly recommend contacting professionals. You can reach our team at Saniservice for an immediate assessment by calling 800-MOLDS (800-66537) or emailing hello@saniservice.com.