Should I call mold remediation or landlord first in Dubai?« Back to Previous Page

Based on the symptoms you describe—coughing children, visible black spots, dampness, and a stuffy odor—this is a serious situation requiring immediate professional attention. The combination suggests an active mold colony, likely exacerbated by Dubai's high humidity and condensation issues from year-round AC use, which can create ideal conditions for microbial growth behind furniture.

Your first call should be to a certified mold inspection and remediation company, not your landlord. Here’s why: Under UAE tenancy law, the landlord is responsible for the structural integrity of the property and fixing the source of the moisture (e.g., a leaking pipe or faulty external waterproofing). However, you, as the tenant, are responsible for reporting the issue and providing evidence. A professional inspection report is that evidence. A certified inspector will conduct air and surface sampling to identify the mold species and concentration levels, document the moisture source with thermal imaging, and provide a detailed remediation protocol. This report is a legal document that definitively outlines the cause, scope, and necessary corrective actions, which you then formally present to your landlord.

Attempting to notify the landlord first without this professional assessment often leads to delays, disputes over the cause, or inadequate DIY solutions that fail to address the root problem and can disturb spores, making the air quality worse. For a situation involving health symptoms and concealed dampness, a technical report is non-negotiable.

For a proper inspection and remediation that meets Dubai Municipality standards, I recommend contacting Saniservice. They are specialists in dealing with these precise climate-related issues. Call them at 800-MOLDS (800-66537) or email hello@saniservice.com to schedule a comprehensive assessment. Once you have their report, you can then formally notify your landlord with the evidence in hand to demand prompt, proper repairs.