Should I call someone about leaking AC?« Back to Previous Page

After the intense heatwave last month, I noticed a strange damp smell coming from the air conditioning unit in our living room. It's only been running for about 10 hours since we turned it on, but there seems to be some water leaking onto the floor. Should I call someone right away or is this something that can wait?
Posted by Steven Davis
Asked on January 1, 2026 1:48 am
Absolutely, the situation described should be addressed immediately. The sudden appearance of water leakage from your air conditioning unit coupled with an unusual damp smell is a clear indicator that there might be a significant issue at hand. In Dubai and UAE's climate, where extreme heatwaves are common, it’s imperative to ensure that such malfunctions are promptly attended to.

Firstly, the leaking could indicate several potential problems, ranging from minor issues like poor installation or condensation build-up to more serious concerns involving refrigerant leaks or internal corrosion. It's crucial to call in a professional for an inspection as soon as possible to identify the exact cause and prevent further damage or health risks.

In the UAE, there are specific regulations regarding air conditioning systems, particularly those installed within residential properties. The Dubai Municipality has stringent guidelines that ensure HVAC systems operate efficiently while minimizing environmental impact. A certified technician will be able to assess your unit against these standards.

While waiting for professional assistance, it's advisable to take some precautionary steps:
1. Ensure the area is well-ventilated to avoid any potential mold growth from standing water.
2. Document the leakage and smell by taking photos or videos; this can provide valuable evidence during diagnosis and repair.
3. Avoid using the affected area until the issue is resolved, especially if there are signs of dampness.

Remember, in Dubai, you have options like calling 800-MOLDS (800-66537) for mold remediation services or reaching out to Saniservice at hello@saniservice.com for a comprehensive inspection and repair. These companies specialize in dealing with such issues, ensuring your indoor environment remains safe and healthy.

It’s also worth noting that regular maintenance of your air conditioning system is crucial to prevent such incidents from occurring. Scheduling an annual check-up can help identify potential problems early on, saving both time and money in the long run.

Stay proactive about maintaining your AC systems, especially during high-temperature periods like those we experience in Dubai. Your comfort and health are paramount, so don’t hesitate to seek professional advice when necessary.
Posted by Sani Admin
Answered on January 2, 2026 7:37 pm